Returns and Refund Policy

Return Policy Notice:

At Shidsa, we're committed to delivering exceptional beauty products to our customers. We regret to inform you that, as of 10/30/2023, our return policy has been updated, and we no longer accept returns for beauty products. We believe in complete transparency and want you to be well-informed about our policies regarding these personal care items.

No Returns for Beauty Products:

All sales of our beauty products are considered final, and we do not offer refunds, returns, or exchanges. This policy is in place due to the nature of beauty products as personal care items. The health, safety, and well-being of our customers are of paramount importance to us. As such, we cannot accept returns for products that have been opened and used.

Quality and Safety Assurance:

We stand behind the quality and safety of our beauty products. Each product undergoes rigorous quality control measures to ensure it meets our high standards. Rest assured that we take great care in the manufacturing and handling of these items to deliver safe and effective beauty solutions.

Damaged or Defective Products:

In the unlikely event that you receive a damaged or defective beauty product, please contact us immediately. We want to make it right for you. Our customer support team will work with you to address the issue and provide a solution that meets your satisfaction.

Damaged Products Your satisfaction is important to us, and we want to ensure that you receive quality products. If you receive a damaged item, we accept returns or exchanges within 14 days from the date the item arrives at its destination. Please contact us at info@shidsa.com to initiate the return process and obtain the return address.

Refunds

Refunds for damaged products are typically processed once we receive the returned item. This helps us ensure that the product has indeed suffered damage and allows us to expedite the refund process.

Note that we accept refunds for ONLY damaged product.

Order Cancellation

Should you need to cancel an order that you've placed, please email us immediately. We will do our best to cancel the order and issue you a refund before the item is shipped out. Your satisfaction is our priority, and we aim to accommodate your requests to the best of our ability.

Thank you for choosing Shidsa.com for your shopping needs. If you have any further questions or concerns regarding our shipping or return policies, please feel free to contact us. We are here to provide you with excellent service and support.

Contact Us:

If you have any questions or concerns about our beauty products or this return policy, please do not hesitate to reach out to us at Info@shidsa.com. Our dedicated team is here to assist you and provide guidance regarding our products and policies.

We hope you understand our commitment to maintaining the highest standards of product quality and safety. Your satisfaction is important to us, and we strive to provide you with the best beauty products. Thank you for choosing Shidsa for your personal care needs.

Please note that this policy may be subject to periodic reviews and updates. We recommend reviewing it whenever you make a purchase from Shidsa.

Last Update: 11/04/2023