Shipping Informations

SHIPPING POLICY

Shipping Method

We are committed to ensuring a smooth and efficient shipping experience for our customers. We utilize Canada Post's standard shipping service to deliver your orders. This service ensures reliability and reasonable delivery times.

Processing Time

Upon receiving your order, we strive to have it shipped out promptly. Typically, we process orders within 1-2 business days. You will receive an email notification with tracking information once your order has been dispatched.

Alternative Shipping Methods

If you wish to explore alternative shipping methods or have special shipping requirements, please do not hesitate to contact us. We are more than willing to accommodate your preferences whenever possible.

RETURNS & EXCHANGES

Returns Policy

Damaged Products Your satisfaction is important to us, and we want to ensure that you receive quality products. If you receive a damaged item, we accept returns or exchanges within 14 days from the date the item arrives at its destination. Please contact us at info@shidsa.com to initiate the return process and obtain the return address.

Refunds

Refunds for damaged products are typically processed once we receive the returned item. This helps us ensure that the product has indeed suffered damage and allows us to expedite the refund process.

Note that we only accept refunds for damaged product.

Order Cancellation

Should you need to cancel an order that you've placed, please email us immediately. We will do our best to cancel the order and issue you a refund before the item is shipped out. Your satisfaction is our priority, and we aim to accommodate your requests to the best of our ability.

Thank you for choosing Shidsa.com for your shopping needs. If you have any further questions or concerns regarding our shipping or return policies, please feel free to contact us. We are here to provide you with excellent service and support.